ONE STOP SHOP ENROLLMENT SERVICES

Challenge

• Enrollments are sky rocketing while budgets have been slashed
• Need for affordable post-secondary education has increased
• Colleges and universities are required to do more with less
• Decision to attend a community college is often made close to the beginning of a term

Solution

• Implement efficient means to process student services
• Cross train departments to provide multiple services
• Focus on student satisfaction

Results

• Provides students with the opportunity to complete a myriad of administrative tasks in one location
• Increased enrollments and financial aid, reduced collections, alumni cultivation
• Better, more efficient customer service
• Mobilization during peak periods
• Positive selling point for an institution